Privacy Policy

Privacy Policy for Vivid 3D Creations

Introduction

At Vivid 3D Creations, we are committed to safeguarding your privacy and ensuring that your personal information is protected. This Privacy Policy explains how we collect, use, and share information when you visit our WooCommerce store. By accessing or using our store, you agree to the practices described in this Privacy Policy.

Information We Collect

We collect various types of personal information in order to provide and improve our services:

1. Personal Identifiable Information (PII):

   • Name
   • Email address
   • Shipping and billing address
   • Phone number
   • Payment information (collected via secure third-party processors)

2. Non-Personal Information:

   • IP address
   • Browser type
   • Device type
   • Referring URL and the pages you visit on our store

3. Order Information: When you make a purchase, we collect information such as your order details, shipping method, and payment type.

4. Cookies and Tracking Technologies: We use cookies to enhance your shopping experience and track website usage. You can control cookie settings through your browser.

How We Use Your Information

We use your information in the following ways:

• Order Fulfillment: To process and deliver your orders, including sending order confirmations, shipping updates, and providing customer support.
• Payment Processing: Your payment details are used solely for completing your transactions through secure third-party payment processors.
• Improvement of Services: To analyze trends and improve the functionality of our store.
• Marketing and Communication: With your consent, we may send promotional emails, newsletters, or special offers related to our products. You can opt-out at any time.
• Security: To protect our website, detect fraud, and safeguard your personal information.

Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Third-Party Service Providers: We work with trusted third parties such as payment processors, shipping companies, and analytics providers who assist us in operating our store. These providers only access your information to the extent necessary to perform their services.
• Legal Compliance: We may disclose your personal information if required to comply with legal obligations, enforce our terms and conditions, or protect our rights or property.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. We use industry-standard encryption for data transmission and store sensitive information such as payment details securely through third-party processors.

Your Rights

As a customer, you have certain rights regarding your personal information, including:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You have the right to correct any inaccurate or incomplete information.
• Deletion: You may request the deletion of your personal data, subject to legal and contractual obligations.
• Opt-Out: You can unsubscribe from our marketing emails by clicking the “unsubscribe” link at the bottom of any email.

Third-Party Links

Our store may contain links to third-party websites. This Privacy Policy applies only to Vivid 3D Creations, and we are not responsible for the privacy practices of those other websites. We encourage you to review their privacy policies.

Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date of the last revision will be updated at the top of the policy. We encourage you to review this page periodically to stay informed about how we protect your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Vivid 3D Creations
Shore of the River Forth, Fife, Scotland
Email: [email protected]